While it is a great phone, I've noticed that the Menu and Back keys do not work as smoothly as the "send call" and "end call" keys. By not as smoothly, I mean the keys do not have a nice, solid feel to them like the other keys do. It seems like there's a slight amount of play in the key itself before it "engages."
I've never noticed this on my curve 8900. Though if your search the forum there was a member with a similar problem that affected all of the 4 main keys. My berry doesnt do this but you could possibly talk to your provider about a replacement if it bothers you so much. Good luck
i have the same problem...they just aren't a smooth click, but im dealing with it because its past the 30 days and its the only problem i have with the phone....have a feeling if i do an exchange with a refurb il have something even worse wrong with it! they click fine, but it's not a smooth, normal click like they are supposed to have