1. chaylita's Avatar
    My boyfriend and I just got new 8530s and mine connects to the pc with no problems but his turns off and won't start back up again any time we connect it. It turns off the LED lights up and the hourglass appears for a few seconds before turning off and starting the whole process again. It continues as long as it is connected. We got them both at the same time and the only difference is that his is black and mine is purple, other than that they are the same phone. Any ideas on what it could be?

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    06-20-10 11:48 AM
  2. butter11's Avatar
    Are you hooking them up through the Desktop manager. Try pulling the battery out to reset the phone, then try to hook his up to the PC.
    06-20-10 11:52 AM