Please can someone talk me through rebooting?

After posting yesterday about my 8310 going mad and sending me 2 year old deleted emails it suddenly stopped working properly.

The phone itself is fine- I am recieving emails, SMS and calls and the trackerball works but only scrolling- the buttons don't work and neither does pressing the trackerball button down.

My boyfriend tried to fix it by taking it apart and therefore voiding my warranty :mad:

I have been advised this is normal a software fault- how do I go about rebooting? I have downloaded the latest OS to my PC

Originally Posted by JAI8310

After posting yesterday about my 8310 going mad and sending me 2 year old deleted emails it suddenly stopped working properly.

The phone itself is fine- I am recieving emails, SMS and calls and the trackerball works but only scrolling- the buttons don't work and neither does pressing the trackerball button down.

My boyfriend tried to fix it by taking it apart and therefore voiding my warranty :mad:

I have been advised this is normal a software fault- how do I go about rebooting? I have downloaded the latest OS to my PC

To reboot you just do a battery pull. What OS are you running?

4.5 I believe.

:confused: is this a common problem!?

Sounds more like water damage than software. Here's the link to the latest OS which includes instructions on how to upgrade although I don't tihnk it is going to help.
http://forums.crackberry.com/f52/new...nguage-247389/