1. EMSbyDay's Avatar
    I recently purchased a BB 8330 under Telus and can no longer recieve picture messages ( SMS ). I used to get them all the time with my old Nokia Phone btu now I just get a message saying the I've been sent a new picture message and to log into the telus Website to get it.

    Oh and of course when I go to the link provided with the browser on the BB it loads a page but you cant login or click anything on it.
    06-05-08 07:11 PM
  2. Exergy's Avatar
    I would call your provider theres something wrong with ur plan call them up and let them know whats wrong and they will definitely change it for you.
    06-05-08 07:22 PM
  3. Arninetyes's Avatar
    Maybe. But I have a VZW 8330, and it will not receive MMS if a Bluetooth device is installed. Remove the BT device, turn off Bluetooth, and I can receive MMS. So far, VZW has been unable to help.
    06-05-08 07:51 PM
  4. cc_twentyfive's Avatar
    There's nothing wrong with your service. For whatever reason, Telus blocks MMS messages on BlackBerries. Not sure of the reason why, but I believe I read somewhere else they were going to impliment it in the future.
    06-05-08 08:01 PM
  5. CrackdBanker's Avatar
    Telus smartphones don't support MMS at this time. You can log into mytelusmobility.com to retrieve picture messages, though.
    06-05-08 08:30 PM
  6. Blackberrybabe1's Avatar

    is there any way possible to recieve a picture txt from a non smartphone , my friend sent me a pic and i got it but it said go to telusmobility.com/snap

    but that site doesnt work

    any help guys? !! please!!!
    08-08-09 12:31 AM
  7. scottjb's Avatar
    Sounds like you'll have to get Telus to address that. Picture messages from dumb phones work fine on most other carriers' devices.
    08-08-09 10:41 AM
  8. Lievan's Avatar
    I have sprint and for awhile there they didnt have pic mail. i stopped using my BB for a few months to come back to the app store update and pic mail.
    08-08-09 12:48 PM