no light, phone dead, but hooks up to computer
- i was texting on my phone last night and the device just shut off and I have not been able to turn it back on since. after taking the battery out for a few hours the red light would come on then go off for a while. it can be plugged in to the computer and connected and it will even vibrate at times when it's plugged in to the computer. yes it has water damage from 2 weekends ago and i dropped it in a pool and let it dry out for a day. any ideas as to what is going on now or how i can possibly fix it?06-19-10 11:24 AMLike 0
- jeffhRetired ModeratorWater damage is cumulative as moisture remaining in the system causes corrosion. It sounds like the damage from the event two weekends ago has now compromised a critical function. The warranty doesn't cover water damage, but if you have insurance, you can get a replacement unit.06-19-10 11:41 AMLike 0
- Water damage is cumulative as moisture remaining in the system causes corrosion. It sounds like the damage from the event two weekends ago has now compromised a critical function. The warranty doesn't cover water damage, but if you have insurance, you can get a replacement unit.06-19-10 11:51 AMLike 0
- jeffhRetired ModeratorI've never used Sprint and don't know how their insurance claim process works. If your policy doesn't give you a number or website to contact, visiting a local store would be my next recommendation.
If you have a Media card, be sure to remove it before exchanging. It may not be damaged. It probably won't be possible to make a backup now, but the last one you made will probably be better than nothing.06-19-10 11:56 AMLike 0
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no light, phone dead, but hooks up to computer
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