1. Zabi's Avatar
    Hello! Yesterday my blackberry's battery died, and when I finally got it charged and turned it on, it booted fine, but after about 5 hours I still just have an x1 signal. Anyone know what's up? I've had this issue before and they told me that I would have to reformat my blackberry, but I really don't want to have to do that again (I shouldn't have to...). On a Verizon 8330 here.
    10-12-08 01:27 PM
  2. benzworm's Avatar
    just do a battry pull while the device is on and you should get a new connection to the network
    10-12-08 01:30 PM
  3. lastraid's Avatar
    If you are getting a 1x and not 1X and the battery reset and service book resend does not resolve it, then a wipe is in order. I had to this with about 5 devies last week. If this continues I would recommend a DMU key reset. This is an authentication issue and only the carrier can do this for you.
    10-12-08 03:21 PM