1. money69's Avatar
    I have an 8900 and for some reason I cant get the new message icon to go away. It says that there's 2 messages, its the icon where theres no red coloring so its like they were opened and then somehow marked as new???? Anyone know what im talking about??? Ive tried resetting the phone and looking through all the message icons with no luck, nothing I haven't opened or has a yellow envelope.

    It comes up under the SMS and MMS icon. Anyway, anyone have any ideas on what I can do to get rid of it, its kind of annoying.
    08-14-09 02:44 PM
  2. aristile's Avatar
    Messages > BB Button > View Folders > Check each folder for unread messages.

    If you still don't find a message (you should) do this:

    Messages > Select the current date > BB Button > Mark Previous Opened

    If all else fails, do a battery pull on your device.
    08-14-09 03:04 PM
  3. Ohm4's Avatar
    arislile nailed it on the head.
    08-14-09 03:12 PM
  4. money69's Avatar
    worked like a charm. Thanks.
    08-14-09 03:52 PM
  5. aristile's Avatar
    No problem and you are welcome.
    08-14-09 03:53 PM