- Hi All,
I am noticing that not all my e-mails are coming thru to my BB. I am with Sprint and have a 8330m with latest Sprint approved OS. I am not using an exchange server and have only one e-mail account set-up. An example would be in the morning I might have three new messages on my BB and 10 on my lap top.
Any ideas? let me know if you think this thread should be in general or Sprint forum instead.
Thanks for your help.08-11-09 10:44 AMLike 0 - What type of email is it? POP3, GMail, Yahoo, Hotmail?? What email client are you using on your computer?08-11-09 10:55 AMLike 0
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- In your email settings in Outlook, check to be sure that it is set to "Leave Messages on the Server".08-11-09 04:17 PMLike 0
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But if Outlook is not set to "leave messages on the server" once Outlook retrieves the messages, they are no longer available to be pushed to the BlackBerry when the BlackBerry server poll your email server for new messages.08-12-09 06:25 AMLike 0 -
Also as long as you are the email expert is there anyway to get messages sent from bb into outlook?08-12-09 09:37 AMLike 0 - Never said that I was the email expert.
The only way get the sent messages into Outlook is to set up an AutoBCC to yourself by logging in to your BIS. BlackBerry Internet Service
You probably will want to also set up a Filter to prevent those messages from being pushed back to the BlackBerry. And you will have to manually move the message from your Outlook Inbox to then Sent Box or do it with a Rule in Outlook.08-12-09 10:55 AMLike 0 - If your outlook pulls them from the server before bb pulls them then you will not get them. As posted above to leave them on the server.
The best and fastest way I have found (also mentioned above) is to create a bb account and go into your email provider to send all emails from your old email CC to your blackberry account. That way you will get them and they are all most instantly delivered to you.08-12-09 11:03 AMLike 0 - Never said that I was the email expert.
The only way get the sent messages into Outlook is to set up an AutoBCC to yourself by logging in to your BIS. BlackBerry Internet Service
You probably will want to also set up a Filter to prevent those messages from being pushed back to the BlackBerry. And you will have to manually move the message from your Outlook Inbox to then Sent Box or do it with a Rule in Outlook.
So I would need to set up the filter with my email provider?
BTW Very impressive an Alltel customer sending a Sprint link!Last edited by mccarthyand; 08-12-09 at 11:47 AM. Reason: typo
08-12-09 11:45 AMLike 0 - Ha! Google is your (or in this case my) friend.
And you would set up the filter on the BIS.
Login, go to that email address, and click on Filters. Then set one up with your email address.
Under "Apply Filter When", you would select "To field" and then type in your email address in the box next to "Contains".08-12-09 01:01 PMLike 0 - Ha! Google is your (or in this case my) friend.
And you would set up the filter on the BIS.
Login, go to that email address, and click on Filters. Then set one up with your email address.
Under "Apply Filter When", you would select "To field" and then type in your email address in the box next to "Contains".08-12-09 03:22 PMLike 0 - You guys are making this complicated. Set up a bb email [email protected] on the sprint site. Go to your emails providers site and set up cc to the bb email. You are done. You can send from the bb email to any address including your other emails08-12-09 04:08 PMLike 0
- You guys are making this complicated. Set up a bb email [email protected] on the sprint site. Go to your emails providers site and set up cc to the bb email. You are done. You can send from the bb email to any address including your other emails
I would like to know the pros and cons of that approach before I change anything and screw up something that is working well for the most part08-12-09 04:31 PMLike 0 - The pro is you do not get a delay in receiving your email since it is sent cc as soon as it hits your server, where bb push mail may be 10 min. or so. Many use this because they need their work emails quickly. The only con I can think of is that when you send emails from your bb it will show the bb address instead of your other email in outlook. If that is not important to you then you are good to go.
Takes about 10 minutes to setup and even less to remove it if you do not like it.
I cc all email to my bb account and have not set up any other email on phone....08-12-09 04:47 PMLike 0 -
It doesn't have anything to do with the original issue you posted but only with the followup issue you posted.08-12-09 04:52 PMLike 0 - The pro is you do not get a delay in receiving your email since it is sent cc as soon as it hits your server, where bb push mail may be 10 min. or so. Many use this because they need their work emails quickly. The only con I can think of is that when you send emails from your bb it will show the bb address instead of your other email in outlook. If that is not important to you then you are good to go.
Takes about 10 minutes to setup and even less to remove it if you do not like it.
I cc all email to my bb account and have not set up any other email on phone....
thanks for the info.08-12-09 04:56 PMLike 0 - You could actually use any email address you want to. You probably have up to five addresses per your provider. This way you do not need the filter to break the cc loop that you said was not working correctly for you.08-12-09 05:03 PMLike 0
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I apologize if I was not clear.
The auto BCC is still pushing to the device despite the filter. Which is not that big a deal. i thought maybe it was because I don't have a separate BB email address. I am not sure I would want to do that.
Thank you for being so patient with me.
Diane08-12-09 05:13 PMLike 0 - Cool. I just wanted to make sure I was being clear.
I believe I typed the wrong thing in one of my posts above. In the filter set up, you need to select "From" field in the drop down. Try that and see if it works.
Not having a BB email address shouldn't be an issue.08-12-09 06:21 PMLike 0
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