1. qattales's Avatar
    i was upgrading my system. it had just backed up all my stuff, the program then began deleting everything to install the new system when everything crashed. it said some kind of error and that i needed to reload and restore everything. all i have on my phone is a white screen. i cannot connect my desktop manager to my device any longer, it doesn't recognize it. i bought a new cable just in case it caused the crash, still nothing. my computer also doesn't recognize/find the driver for the bb any longer.
    i have no clue what to do now, and i am hi-tech challenged am i screwed or what?

    any help out there.....please
    Last edited by qattales; 03-01-09 at 03:28 AM. Reason: left out system info-windows vista on hp pavillion laptop
    03-01-09 03:27 AM
  2. Tremortality's Avatar
    Take a look @ the 3rd link in my profile to see if it helps you....

    If this is your issue, it will help you with all the needed steps...
    03-01-09 03:33 AM
  3. qattales's Avatar
    i will check it out now, thanks for responding
    03-01-09 03:37 AM
  4. Bethbaby's Avatar
    Feeling your pain!! :-(

    The guys and gals on here really know their stuff. You'll find an answer on here somewhere.

    Good luck!
    03-01-09 03:39 AM