1. nikkijack36's Avatar
    i have problems with sending and recieving BBm's and also not getting any emails...


    I upgraded after my BBM was failing so i thought an upgrade may fix it.
    It didn't.
    I restored back to last friday and i'm currently using the current upgrade but still nothing, it asked me to update 7 things which i did and its still the same.
    Any ideas guys n gals.
    I am a newbie to using BB so please explain how to check things.
    Thanks in advance.
    Nikki
    08-17-10 04:04 PM
  2. nikkijack36's Avatar
    Forgot to mention it allows me to connect to internet when it feels like it but currently not letting me download aps etc
    08-18-10 04:06 AM
  3. nikkijack36's Avatar
    Ok a bit more info...I used the desktop manager to try and install again or update I think i reset it to ver 5 but still nothing, got a message saying make sure i activate the wifi in order to continue to send/recieve emails etc.....so now i am at a loss as to how to sort this out, the more i mess the worse i'm making it i think :-(
    08-18-10 05:24 AM
  4. dictoresno's Avatar
    call your carrier and ask them to resend your service books.
    08-18-10 05:41 AM
  5. nikkijack36's Avatar
    Thankyoui shall give that a try
    08-18-10 08:49 AM
  6. nikkijack36's Avatar
    Thanks heaps....i'm all sorted again now :-)
    08-18-10 09:48 AM
  7. dictoresno's Avatar
    that worked? most of the time when browser, emails or BBMs arent going through, resending service books usually fixes that.
    08-18-10 10:04 AM
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