1. daygolove's Avatar
    Last night, i got my phone wet (not too much, just a lil bit) and I quickly removed the battery and placed it inside the uncooked rice then low setting of blow dryer (since the sun is not out), then this morning, I placed it outside where there's a sunlight. I just checked my phone today, and everything works fine (unlike last night where i couldnt do anything with the keyboard nor trackball and water marks in the screen) the keyboard works great, no water marks in the screen, BUT the trackball wont click. I can scroll left to right, but its not clickable.

    Is there anything I can do? I'm not a tech savvy, and i dont think i can disassemble everything. Can you guys please help me?
    03-31-10 06:47 PM
  2. younqxquizit's Avatar
    I'm having that same exact problem except my green button , red button , menu button and my back button doesn't work and my letter " a " doesn't working either . I really need to fix this .
    03-31-10 07:31 PM
  3. bnairb73's Avatar
    Probably too late for you guys, but in case anyone else finds this thread like I did, I was able to fix one of my employees 8310 that had gotten wet (even though he denies it, but indicators were red). Everthing worked except the trackball wouldn't "select" anything. Scrolls worked fine. I will say, I JUST fixed this so I can't vouch for the longevity.

    I took the trackball out. Underneath is black square with an amber colored covering where the trackball presses down. Under that covering is the small round disc that makes the clicking noise. I took my chances as this is out of warranty anyway. I peeled the amber covering off and the small disc will then come out. Use tweezers. It is very lightweight and will get lost. Do it on a big table so u don't lose it. Next I cleaned the backside of the disc (it's gold colored) and carefully cleaned the contact area it sits in in the phone with a cotton swab BARELY moistened with alcohol. Then I found some good clear packing tape (I figured regular transparent wouldn't last long) and cut a small square to replace the amber colored square. I put the disc on the table (silver side up) and using tweezers, carefully centered my tape square over it and pressed down. Then using the tweezers, it put the tape/disc assy back in the phone on the "chip" where it came from. Using a small flat screwdriver, pressed by tap down around the edges. Put the trackball back, battery in, and what a surprise. I can click again. Like I said, it's working now but we'll see if it lasts.
    05-20-10 01:23 PM