[JB1010]

Hi guys. Last night my battery was on the point of dying. It was in standby mode with the light flashing orange but when i went to press some buttons, nothing. It wouldn't respond to anything so i removed and re-inserted the battery (without having it on charge). When it did finally fire back up my home page was adorned with the message 'Uncaught Exception: java.lang.NullPointerException' (with a highlighted OK option). But it's completely frozen. I can't press ok. I can't scroll onto anything else. I can't turn off the handset, Ctrl Shift Delete doesn't respond. Nothing. I've replaced the battery numerous times, charged the phone, removed and reinserted the sim. Any help would be appreciated.

[Kylecore]

Sounds like you may have a bricked phone.
Your going to have to reinstall your os.
So I suggest looking up the willyboy hybrid under the beta/hybrid os forum section.
Hopefully blackberry desktop manager recognizes your blackberry when you plug it in so you can do a backup because you defiantly going to have to wipe and reinstall.

Good luck!
If you have never installed an os and need some help feel free to email me. [email protected]

Posted from my CrackBerry at wapforums.crackberry.com

[JB1010]

Thanks kyle.
So I have managed to successfully backup. As far as performing a wipe and reinstallation, I don't know where to begin. If you could help walk me through it that would be great. Thanks

[Ahmed G.]

installation procedure for any Official BlackBerry OS
Link > http://forums.crackberry.com/f100/up...1/#post5130322

How to fix a Bricked/Nuked BlackBerry
Link > http://crackberry.com/blackberry-101...ked-blackberry

[JB1010]

Thanks Ahmed,
I can't confess to understanding much of that procedure. Ok so I've backed up my files, seemingly successfully. I now want to 'wipe' my blackberry and reinstall my original OS. I then want to restore those backed-up files. Then we're as good as new right? I'm hoping it's as easy as it sounds but I would ask that any response is dumbed down to the max! Please. Thanks

[Ahmed G.]

okay. so, Now you need an Operating System.

You have downloaded one. right ?

Keep in mind that during this process you don’t necessarily have to reload the same version of the OS that’s currently running on your Nuked BlackBerry

[JB1010]

I haven't downloaded one yet know. Maybe you could recommend a stable OS I can trust to work without glitches?

[Ahmed G.]

hmm . . . I would recommend the 5.0.0.509 though I'm running on the .592 and Used to have the .411

I believe that the .509 is the Best > had to go to the .592 coz I had problems only when writing in Arabic. Since you don't need Arabic input you'll be fine with it ;D

Link > Official OS 5.0.0.509 For The Blackberry Curve 8520, 8900 And Bold 9000 From WIND Hellas | CrackBerry.com

Click on •Download OS 5.0.0.509 For The 8520, 8900 Curve Or Bold 9000 From WIND Hellas>> then select Curve 8900, fill in the form and download

[JB1010]

lol maybe I'll learn Arabic after I've conquered the Blackberry! If you can, could you link me a download please

[Ahmed G.]

hehehehe ;D

here's the link to the Official 5.0.0.509 Official OS 5.0.0.509 For The Blackberry Curve 8520, 8900 And Bold 9000 From WIND Hellas | CrackBerry.com

let me know when the download is finished so I can go with you step-by-step on the installation procedure

Edit:

Kylecore suggested that you download the '' willyboy hybrid '' but since I've never tried it and frankly I prefer official Operating Systems . . that's why I didn't recommend it > though it might be good

[JB1010]

Thanks, ok ye that's downloaded....

[Ahmed G.]

Did you download the 120 something MB ?

that was fast . . here it takes about 2 hours ;P

[JB1010]

ye i did! Well I would sacrifice a decent download speed to live in Bahrain!

[Ahmed G.]

hahahah ;P

okay, now, make sure you don't have any other OS installed on your PC

Go to > control panel, programs and features. Look for Blackberry Device Software since the Desktop software is the DM.

If there are any Device software >> uninstall them. If Not, Double Click on the .exe file you've just downloaded and install it on your PC ( while you BB is NOT Connected )

[JB1010]

In my programmes I have blackberry desktop software 4.7 plus my new download of blackberry desktop v.5.0.0. I have uninstalled the old 4.7 but i should keep the v.5.0.0 right? ...what's the next step?

[Ahmed G.]

yeah you should keep it ;D

It is preffered that you download the New Desktop Manager to backup your Device. I'm not sure why but I've read here that I should, so I did and so should you.

New DM Download Link > BlackBerry - BlackBerry Desktop Software - BlackBerry Software at BlackBerry.com

Then, Back up your BB and get ready for the installation Part

[JB1010]

edit:

Now the original 4.7 DM has completely uninstalled there is nothing there in my programmes and features to do with Blackberry Device Software. What now Ahmed?

[Ahmed G.]

Install the Desktop Manager

Then, Install the OS V5.0.0.509 and after that go to your C; Drive (operating system drive) and click on Program Files > Common Files > Research In Motion > apploader > and delete the Vendor.xml File

Now, double click on ( Loader ) in the same Folder

Edit:

Delete the Vendor.xml file since this OS is not Provided by your Carrier

[JB1010]

Ok, ive downloaded the new DM, backed up my files, now ready for the installation part

[Ahmed G.]

Excellent See my previous post please

[JB1010]

Ive double clicked on loader and gone through that....I am confused though as to where this OS V5.0.0.509 is coming into play and what i do with it etc

[Ahmed G.]

wait ! Can you please have a look at step 2 in here > BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry | CrackBerry.com

coz I don't want you to mess things up ;D

Edit:

have a look at the video . . . it is very helpful and well explained

[JB1010]

When i go through the 'loader' installation part I progress fine (with regards to the so mentioned 'tricky part' where the pin might not come up). So i've reached the 'device application selection'. But Ahmed, at what point do i do something with the new OS V5.0.0.509 download??

[Ahmed G.]

you are now in the installation part of installing the 5.0.0.509 into your BB since you have already installed it into your PC

so now, under language and support > choose English UK or US ( I chose arabic as well )

then scroll down and select which applications you would like to be installed and games

now click next and Finish

Edit:

you did delete the Vendor.xml when I told you to. Right?

[JB1010]

I was excited by your optimism there...but...instead of being given the message 'Uncaught Exception: java.lang.NullPointerException' and not being able to do anything, i'm now greeted with the mesage 'This handheld device includes software that is proprietary and confidential to resaearch in motion limited ("RIM") and/or it's affiliates and suppliers etc etc. I have the option to press OK, but guess what I cant. My phone responds to nothing, no buttons work. Back to sqaure one?