1. rpearlberg's Avatar
    My wife has the 8530 with Verizon. Her contact names have the wrong numbers and vice versa. Some of them have duplicate contacts with different numbers. Verizon has no idea what to do....Any suggestions? Why does this happen??
    06-07-10 08:16 PM
  2. kwkid's Avatar
    Is she syncing with GMail and another contact list such as Outlook? Or maybe even Facebook?
    06-07-10 09:29 PM
  3. rpearlberg's Avatar
    She might be syncing with Gmail and Facebook. That might cause the duplicate contacts, but why would it put the wrong phone number with the wrong name? She has called the wrong people because of this, or it will show one person is calling and she'll answer and it's someone else....
    06-08-10 07:11 AM
  4. towhytea's Avatar
    She might be syncing with Gmail and Facebook. That might cause the duplicate contacts, but why would it put the wrong phone number with the wrong name? She has called the wrong people because of this, or it will show one person is calling and she'll answer and it's someone else....
    I had the same thing happen to me with dup contacts and info on the wrong contact and some contacts that just were deleted I think gmail is the cause

    Posted from my CrackBerry at wapforums.crackberry.com
    06-08-10 07:45 AM
  5. rpearlberg's Avatar
    I had the same thing happen to me with dup contacts and info on the wrong contact and some contacts that just were deleted I think gmail is the cause

    Posted from my CrackBerry at wapforums.crackberry.com
    So what did you do to fix this?? She went to Verizon and of course they had no idea....
    06-08-10 07:51 AM
  6. diegonei's Avatar
    Try this:

    - Log off from google sync;
    - Go to BIS, edit the gmail addy, turn Contact Sysn off;
    - Go to google, fix/merge contacts, backup the contact list;
    - Plug device to DM;
    - Backup the phone;
    - Still on Backup, go Advanced. Find Contacts - All. Delete it (that's going to get rid of all contacts in the phone);
    - Log to google sync, sync with gmail.

    That should do it. Hopefully.
    06-08-10 08:56 AM
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