1. lsb1029's Avatar
    I had terrible problems today trying to get my Curve to complete a full Backup to the DM. I searched for data on these forums, with some partial success. BUT I went to the BB website and did a search on their database, and found this fix. I followed the directions, and ended up clearing every single database that had memory in it. Now, it really wiped some programs clean, and I had to reinstall a few things, but I am now back running with all my apps and it BACKS UP.

    So, wanted to share my success today. This, from Blackberry:


    Error backing up database
    Doc ID : KB16280
    Last Modified : 01-20-2009
    Document Type : Support


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    Environment

    * BlackBerry Curve 8330 smartphone
    * BlackBerry Device Software 4.3.0.127
    * BlackBerry Internet Service



    Overview

    When backing up a database in BlackBerry Desktop Manager, the following error message appears:

    Error backing up database



    Resolution
    Complete the following steps to resolve the issue:

    1. Record the name of the database that you were trying to back up.
    2. In the error message window, click Cancel.
    3. In BlackBerry Desktop Manager, click Backup and Restore.
    4. Click Advanced.
    5. In the Device databases section, select the database and click the Clear button.
    6. Click OK in the warning window.
    7. Click Close.


    Products

    * BlackBerry Curve 8300 Series
    * BlackBerry Internet Service
    03-20-09 08:10 PM
  2. xliderider's Avatar
    Good info. Maybe a mod can put this in the Hints/Tips & FAQ forum.
    03-20-09 08:27 PM
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