1. kellycooper1's Avatar
    I have a question (i am new to the black berry world) once you delete an email or text message on your black berry phone is it fully gone? OR is their a recycle bin of some sort that needs to be emptied as well!?!? help please
    03-04-09 10:03 AM
  2. Chrisy's Avatar
    there is no recycle bin. the message is gone.

    have you ever done a backup of your device using Desktop Manager?
    03-04-09 10:05 AM
  3. kellycooper1's Avatar
    there is no recycle bin. the message is gone.

    have you ever done a backup of your device using Desktop Manager?
    no i havent not yet. I am having trouble with my phone of only 2 days. it shuts down and reboots on its own! last night the tech support/software ppl told me to re-install the software i did that and still again this morning it does it!
    03-04-09 10:08 AM
  4. Chrisy's Avatar
    the message is gone in that case.

    if your phone is still rebooting you should be able to exchange it by calling your service provider.
    03-04-09 10:10 AM
  5. kellycooper1's Avatar
    the message is gone in that case.

    if your phone is still rebooting you should be able to exchange it by calling your service provider.
    Thank you so much for responding! I am on with them now
    03-04-09 10:11 AM
  6. Chrisy's Avatar
    awesome! the random reboots are not normal for a blackberry. hopefully they will get you a new one and you'll be on your way!

    keep us updated!
    03-04-09 10:12 AM
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