1. KJMam's Avatar
    My friend has sent me some photo's of her new born baby but for some reason my Curve 8520 won't open them. I had this problem last week with another friends msg and photo's too and was unable to resolve. Hoping someone can help!! The message I get when I go into it is Could not retrieve message content. Try again later. When I try 'retrieve now' it says Receiving content...for about three or four minutes then goes back to the 'could not retrieve' etc. I am a Blackberry virgin, so dunce step by step guide would be fab!
    06-19-10 02:27 PM
  2. Laura Knotek's Avatar
    Are these email attachments or MMS?

    Do you have a BlackBerry data plan (BIS)?
    06-19-10 02:32 PM
  3. KJMam's Avatar
    They are MMS and sorry I really am an ignoramous when it comes to technology so I dont know if I have a Blackberry data plan :-(
    06-19-10 02:42 PM
  4. Laura Knotek's Avatar
    When you go to Options>Advanced Options>Service Book do you see anything for BIS?

    If you do not have a BlackBerry data plan (BIS), you cannot send or receive MMS.
    06-19-10 02:47 PM
  5. tokyowar's Avatar
    I have BIS on my 8530 and when I have photos sent to me it comes up as an SMS text with a link to the photo, which I can't check without WIFI.

    Any solutions on that?
    06-20-10 07:09 PM