1. nicoou's Avatar
    Hi there,

    So I just got a Curve 8330 this week. It won't stay connected to the computer. I have already tried re-installing the desktop manager software and it still doesn't work.

    What happens is that I'll plug in the phone, into a port in the back of the computer, and looks like it's connected on the phone for about four seconds but there's no sign of it connecting on the computer. It was working yesterday perfectly fine, so I have no idea what could have triggered this.

    Also I'm running on Windows XP.
    12-05-09 11:38 AM
  2. Brensdad's Avatar
    Do you have an application that could be knocking your phone out of mass storage mode? That would cause your computer to not "see" the device.
    12-05-09 11:56 PM
  3. RMarkwald's Avatar
    Try a shorter USB cable. I know it sounds crazy, but this fixed mine. Try another USB port too, or try it on another computer if possible.
    12-06-09 12:45 AM
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