I have the 8330, and when someone calls, it only shows the phone number, even though the number is in my address book. But when I look in my call log, it shows the correct name.
I thought it might be a device problem, so I had Verizon switch it out, and then when I restored my data to the new one, it has the same problem. Is there a feature I changed somewhere that would cause this?
Do you use hyphens (sp) you know - - between the numbers? Try it with and without. wild guess here. I have heard of problem before but it was as the previous poster stated that the full number was not in the address book.