1. fabulousmiriam's Avatar
    I just got the 8900 Curve yesterday. I downloaded the software online, and the first time I tried to sync (on Windows Vista), immediately the program crashed with the usual "A problem caused the program to stop working correctly" message. Anyone know how to fix this? Thanks!!
    Last edited by fabulousmiriam; 07-26-09 at 10:03 PM.
    07-26-09 05:15 PM
  2. lazerus's Avatar
    What version of Desktop Manger are you using? Try 5.0. Expecially on Vista.
    07-26-09 08:56 PM
  3. fabulousmiriam's Avatar
    I'm running Desktop Manager 5.0 and I have the Vista Service Pack 2
    07-26-09 09:51 PM
  4. lazerus's Avatar
    Well, uninstall and reinstall.

    Try 4.6.

    You've got a dll freakout happening somewhere in there.
    07-26-09 10:27 PM
  5. fabulousmiriam's Avatar
    Ok I uninstalled and reinstalled with version 4.6. Now it wants administrative privileges - I reopened selecting the option to "Run as administrator" and now it does not recognize that my BB is plugged in. what now? thanks!
    07-26-09 11:33 PM
  6. Crysolice's Avatar
    I'm having this issue as well :S
    08-01-09 02:30 AM
  7. lazerus's Avatar
    Why even use sync. just pick an artist, album, and enjoy.

    Blow away vista go to xp.

    Try on different PC.

    Get an iphone.

    Check for Roxio updates on their web site.

    Check system and app log on your pc for possible root cause.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-01-09 07:01 AM