I know they just have their warehouse send it out again. It will most likely be another dark. dim, greenish screen. They all come from the same place, so you never know what your going to get
If they see that the screen is defective they will exchange it. Ya they all come from the same warehouse but they also are made in different locations. Mexico and Canada. So you might get lucky. But you may not. Call them up and send ya another one. But if that one is bad also, call them up and repeat the process.
You paid for a good quality phone. They will make it right.... Trust me.