1. paristotl's Avatar
    I just updated a small client to a new web host, and I can't get BIS email going. The MX record for the domain is still mail.domain.com (but is now pointing to a new ip). Outlook mail resolution is working fine.

    I tried going into BIS and deleting the email account then recreating it but still no success. I have waited at least five hours and i still can't receive mail.

    Sounds like the RIM DNS servers have not updated. How can I verify?
    07-13-10 05:23 PM
  2. trucky's Avatar
    It can take up to 48 hours for DNS and MX records to propogate.
    07-13-10 05:27 PM
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