BB8530 tries to turn on but won't
My wifes Black Berry was working fine this morning, then this evening she was looking at an app on the BB app world and all of a sudden her phone locked up, so she tried turning it off, and that was a no go either, next she takes out the battery, then she comes to get me, ok so heres what the thing is doing, when I put the battery in it lights up the key pad liek normal, then the hourglass appears on the screen then the black screen with BlackBerry and the loading line we all see, it loads about 1/4 of the way across then restarts the phone again. Did she totally screw it away or can I fix this somehow?
I did one backup of her contacts on her laptop but thats all.