1. pdidiesel's Avatar
    My BB Messenger used to work just fine until the other day. Now when I go to add a contact--whether by email or pin--it sends the request but when they accept it, it doesn't come through. Also if they send me the request and I accept it it puts the contacts back in pending rather than put them in the contacts list. Please help we rely on BB Messenger with my sales staff.
    04-05-08 11:52 AM
  2. sunkast's Avatar
    Have you tried a battery pull? With your phone on, remove the battery for 30 seconds, then put it back in.

    Also make sure that your status is set to available.
    04-05-08 11:57 AM
  3. pdidiesel's Avatar
    tried it a couple of times with no luck
    04-05-08 12:00 PM
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