BB 8329 ATT - turning off while in the middle of calls

I am a new BB owner-had it for about a week. When I make a call, the BB turns off-sometimes it just seems to disconnect, but most of the time it completely shuts off and I have to wait the several minutes for it restart. I have only successfully made short calls (2-3 minutes). Any longer call gets shut off. The longest time I've talked has been about 8 minutes before it shuts off.

When I'm not making a call, I've had no problems.

ATT were going to send me a replacement, but they are backordered and they do not know how long I'll have to wait to get a replacement. I was wondering if it could be a software problem (would reinstalling the OS make a difference?).

Does not sound like software my friend. Take it back to the store (if the replacement being mailed is not fast enough for you) -- sounds like a faulty hardware failure that should be grounds for warranty replacement.

Your using a 8329? Never heard of that model

Posted from my CrackBerry at wapforums.crackberry.com

No, it's a 8320. Sorry for the mis-type.

Are you closing all your apps before you make a call?

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Originally Posted by ros151

Are you closing all your apps before you make a call?

Posted from my CrackBerry at wapforums.crackberry.com

I've done it both ways--doesn't make a difference. But, do you have to close all apps before calling with the BB?