1. yashk's Avatar
    Hey All,

    I have a Blackberry 8320 that has recently started having a new problem. Every 4-5 hours, the phone randomly hangs, starts fading out and eventually turns into a blank white screen. As soon as I pull out the battery and re-start; it starts working again until another 4-5 hours.

    Any suggestions? I did an OS wipe and re-install but no help..
    08-18-09 09:23 AM
  2. thinkamp's Avatar
    What is your file free?
    options>status
    08-18-09 09:56 AM
  3. SevereDeceit's Avatar
    Try taking the media card out if you have one in and see how it runs...
    08-18-09 09:58 AM
  4. yashk's Avatar
    It says File Free: 14 083 108 bytes or 13.4306984 megabytes
    08-18-09 09:58 AM
  5. yashk's Avatar
    @SevereDeceit: I do have a 4 GB media card.. will leave it out for the next 24 hours..
    08-18-09 09:59 AM
  6. thinkamp's Avatar
    Your phone keeps rebooting because you have LOW memory.
    Make sure you close ALL your apps down when you are done not just escape.
    08-18-09 10:01 AM
  7. yashk's Avatar
    thinkamp: This problem often occurs when I have absolutely nothing running in the background.. sometimes it happens 20 minutes after a reboot..

    Also, whats strange is that its not a reboot.. it literally fades very slowly until eventually the screen goes white..
    08-18-09 10:05 AM
  8. SevereDeceit's Avatar
    Amber is correct, the device you have has 64mb memory, versus the 8330 Curve which has 96mb memory. If that free file number falls below 12,xxx,xxx memory cleaner will kick in and the first things to go are, emails, call logs, SMS's. Normally your device will be sluggish and you will notice deleted emails and what not on your device, not a locked up white screen, which is why I asked you to remove the media card for a bit, I've been seeing issues with corrupted media cards...
    Last edited by SevereDeceit; 08-18-09 at 10:08 AM.
    08-18-09 10:06 AM
  9. thinkamp's Avatar
    Hmm alright...lets see..
    What kind of 3rd party apps do you have on your phone?
    Do you have any pictures or music saved to the device and not your media card?


    What SD said is correct...have you noticed any missing emails or text messages?
    How long do you have those saved to your phone for?
    08-18-09 10:07 AM
  10. yashk's Avatar
    @SD: I've removed the memory card so hopefully that should help

    @Thinkamp: I have absolutely nothing additional installed on my phone.. only had it a week or two and up until now only using it for Texts/Emails. I have had no emails or texts missing yet.. have emails form the day i bought it..
    08-18-09 10:14 AM
  11. thinkamp's Avatar
    Sounds like you just might have a defected phone...maybe take it to Vonafone and see if it is known issue and they can give you a replacement.
    08-18-09 10:50 AM
  12. yashk's Avatar
    I just deleted about 200 text messages + about 300 emails from my phone. Also, I am using it without a memory card for the next 24 hours. Lets see if this helps at all..
    08-18-09 10:52 AM
  13. thinkamp's Avatar
    I just don't see how 200 texts and 300 emails could get your file free memory to be THAT low. Check and see what your file free is now.
    08-18-09 10:54 AM
LINK TO POST COPIED TO CLIPBOARD