[kazwbb]

Hi, strange query but I hope someone can help.

I have a customer I deal with who has a new 8900. Whenever they receive a call it goes to speaker phone first.

What can I do to prevent this? The customer would like to answer the phone in a standard manner with audio NOT coming out through the speaker for all to hear.

[kazwbb]

Anyone able to help?

[aristile]

Try a battery pull.

[kazwbb]

Tried that :-(