1. Jenzstuff's Avatar
    Ok, so my 9360 that wouldn't boot up after a battery change is back in my possession.

    I have a Q5 which I've stuck the SIM in for now, but how can I get the contacts and memos off the dead 9360?

    Meanwhile I have a backup of the 9360 from May. How can I get that on to my Q5 without the 9360 being operational?
    10-12-18 01:14 PM
  2. TrumpetTiger's Avatar
    Ok, so my 9360 that wouldn't boot up after a battery change is back in my possession.

    I have a Q5 which I've stuck the SIM in for now, but how can I get the contacts and memos off the dead 9360?

    Meanwhile I have a backup of the 9360 from May. How can I get that on to my Q5 without the 9360 being operational?
    How dead is the device?

    As for the backup, you can likely use this:

    https://www.blackberryconverter.com/

    This will export the contacts and memos into common formats such as CSV and vCard, and you can then import them into something which will convert to BB10. Evernote or Office 365 will be your best bet to get Memos synced to BB10's Remember app.
    10-18-18 09:34 PM

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