1. avidberry's Avatar
    Hi guys, I'm having problem with my BB ID and would appreciate some help. Today, I decided to update my BBM to v7 and all went well until I was asked to enter my BB ID before I launch the app for the first time after update/installation. The problem is, somehow I forget my password and just can't find my note in which I write it down. I do remember the password recovery, however the email account used for recovery (which is my BB ID) is not registered in my phone so I can't find the recovery link. Any idea? I bought many apps before for my PlayBook and hate to re-buy it just because this issue. Many thanks
    12-10-12 11:15 PM
  2. BigBadWulf's Avatar
    Call the carrier, and have them reset your password, so you can use it again.
    12-11-12 12:25 AM
  3. avidberry's Avatar
    Thanks, but I have terrible experience with my provider's customer service. Is there any other solution? Should there isn't, I will contact my carrier.

    Call the carrier, and have them reset your password, so you can use it again.
    12-11-12 01:02 AM
  4. BigBadWulf's Avatar
    You could try accessing it from their site, but the email comes from them, so one way or another, you'll need them.
    12-11-12 07:19 AM

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