1. Nick9581's Avatar
    Hey, so basically I bought my blackberry in november and since then I don't have 3G, I do get Wi-Fi, I do get the 3G sign on top too but nothing, even BBM is not working with the new update it keeps on "associating BBM with BlackBerry ID" I went on host routing table and tried to register but they never sent me a message and I don't have a enterprise account too, does it have anything to do with it ? Could you help ?


    Just saying but I do have 1gb of data
    01-02-13 03:11 PM
  2. SwitchBeach's Avatar
    What carrier?
    What country?
    Do you have a BLACKBERRY Data Plan (and a generic smartphone data plan)?
    Are you logged in with your BlackBerry ID?
    01-02-13 04:54 PM
  3. Nick9581's Avatar
    My carrier is Talkmobile and i live in London.
    On the offer it says free BBM so i think i have a BlackBerry data plan and i am connected with my blackberry id. And also when i go to app store they tell me i can't download anything because they can't get a new token because of offline state
    01-02-13 05:22 PM
  4. SwitchBeach's Avatar
    Contact the carrier and verify that they set up the proper data plan for the device and that the device is active on their BIS.
    01-02-13 07:07 PM
  5. Taigatrommel's Avatar
    Sounds like a carrier glitch. You should really talk to your carrier support, just like SwitchBeach I think your device is not really registered on their BIS system.
    01-03-13 06:01 PM

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