1. Don West's Avatar
    I have a BB9320, however, it's recently stopped sending emails via my B.T. email account. I still receive emails on my BB using the same account, without any problems, but nothing is being sent.

    I've done everything I can with my limited tech. knowledge; (1) switched off, removed battery and sim card, then reinserted; (2) deleted my email account on my BB and then reinstalled it - after which I get a 'Congratulations, you have successfully set up your e-mail account!' message from Activation Server/Blackberry Internet Service; (3) I've checked my email account when using it on my laptop and it sends messages without any issues.

    When I do try to send an email using my BB and press 'send', after the usual, couple of seconds delay, the message is then marked with a 'tick', suggesting it's been successfully sent. Unfortunately, it never is.

    Anyone got an answer to help save my trusted old BB? Thanks very much.
    11-12-18 08:00 AM
  2. Dunt Dunt Dunt's Avatar
    I usually used the BIS Web portal for messing around with accounts. If this is an old POP account it might require the option to resend the password for the account on outgoing mail. There was a way to manually set this....
    11-12-18 09:43 AM

Similar Threads

  1. My passport doesn't detect wifi signal
    By Alcides Junior2 in forum BlackBerry Passport
    Replies: 14
    Last Post: 11-19-18, 08:32 AM
  2. I will Exchange my WhatsUp10 pro for Face10 pro or Inst10 pro
    By VampireServer in forum BlackBerry 10 Apps
    Replies: 2
    Last Post: 11-14-18, 02:06 PM
  3. Cannot save Battery optimization for "All apps"!!
    By frigider in forum BlackBerry KEYone
    Replies: 2
    Last Post: 11-14-18, 01:18 AM
  4. Why my Dtek 60 is not uptade
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 11-11-18, 11:54 AM
  5. Need help! Mobile upgrade tool has bricked my phone
    By killarneygetaway in forum BlackBerry KEYone
    Replies: 3
    Last Post: 11-09-18, 01:12 PM
LINK TO POST COPIED TO CLIPBOARD