1. Radius219's Avatar
    The other day my phone( Curve 9320) froze. So i had to pull the batt to restart it.
    The symptoms:
    1-"This connection cannot be verified" keeps popping up wether on my home screen or online.
    2-I can't view any texts or emails that came in since the time my phone froze. Only ones previous to the incident.
    3-Any pics i've taken since it froze wont show up; when I go to my media center to look at them. Just the ones previous to the incident. (my pics were organized by months, now my phone has balled them all up to this month as if I had taken them all this month.
    Is it a virus or a glitch or maybe just something I might have disturbed by pulling the battery out? What do I do?I appreciate your time and advice.
    03-11-14 11:19 PM
  2. redchilli88's Avatar
    Welcome to CrackBerry!

    It could be one of your apps?

    Come the worse you may have to re-install the OS.

    Do a backup first if you can with BlackBerry - Desktop Software for PC - US

    Download to your PC the latest OS available from your carrier.

    How To Reload Your Operating System - BlackBerry Support Community Forums
    03-12-14 01:20 AM

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