1. bbguy327's Avatar
    So i downloaded the new OS update aand I am having 2 problems: I have a phantom voicemail symbol, and the speakerphone function no longer works. I want to reset my blackberry and hope its fixed, please let me know if the following plan will work:

    - Go to blackberry desktop software and go to switch device wizard
    - When it prompts me to disconnect and connect new device, I will disconnect and perform a full factory reset
    - Then I will reconnect the original (though blank) device and hope it loads back the way it is.

    Will this work?
    04-05-10 05:49 PM
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