1. leethc's Avatar
    All of a sudden after a hard reset of the phone(battery pull), I get this NullPointerException error message and lost all my email icons. Try to do a backup before reload the OS but somehow getting a error msg "Failed to connect the device" while trying to connect the phone to the Desktop Manager. Did this on both DM v4.6 & v5.0 and both are the same.

    Can anyone tell me is there any other ways to backup my contact lists ?
    I do not want to hand written down all my contacts and re-enter it manually after reloading the OS.

    Also is there any way to fix this problem other than reload the OS. I already try the reset default theme and it didn't work.
    11-20-09 02:25 PM
  2. aristile's Avatar
    3rd Party Theme Problem. Check the link in my signature for a fix on that.
    11-20-09 02:30 PM
  3. leethc's Avatar
    Already did that and it didn't solve the problem.
    11-20-09 02:36 PM
  4. aristile's Avatar
    Take your time and follow all the steps exactly, I'm sure that is your problem.
    11-20-09 03:19 PM