1. Bobbyv8900's Avatar
    I just noticed I have a small crack on my button just above the trackball, the button tapers real thin in that area compared to the bold. Anyone else have this issue? I can bet many will after a few months. RIM should have used a better design...it wont hold up for long
    04-20-09 07:26 AM
  2. JoeyMoose's Avatar
    Are you talking about the ring around the trackball?
    04-20-09 07:27 AM
  3. Bobbyv8900's Avatar
    its the horizontal button surrounding the trackball(crack directly above it)
    04-20-09 07:34 AM
  4. shickabang's Avatar
    Do you have any pictures of it?
    04-22-09 02:43 AM
  5. aznfknpride's Avatar
    This developed on my gf's 8900, and has been brought up before.. Really just cosmetics. Bad design but oh well. Most you can do is buy a new keyboard from cnn.cn and wait for it to break again..

    Posted from my CrackBerry at wapforums.crackberry.com
    04-22-09 04:08 AM
  6. neiltluck's Avatar
    I have exactly the same problem, but I just ignore it.
    It doesnt affect the operation of the phone and until such time it does, I wont worry about it.
    Besides I don't feel confident enough to change out the keyboard!
    04-22-09 10:43 AM
  7. kae.rae's Avatar
    same here. poor design on RIM's part. mine is cracked above and below the trackball.
    04-22-09 01:01 PM
  8. ClintRo's Avatar
    Some have had this issue...... new buttons and voiding your warranty are the only answer....
    04-22-09 01:05 PM
  9. Artemis68's Avatar
    Some have had this issue...... new buttons and voiding your warranty are the only answer....
    But if you still have your T-Mobile 1 year warranty (assuming you haven't voided it) can't you just send in your BB for a new one, no charge and no voiding the warranty?
    04-22-09 01:16 PM
  10. ClintRo's Avatar
    ohhh...yeah, maybe unless they say it is from abuse.... but it is worth a try!!

    Great Idea Artemis68
    04-22-09 01:18 PM
  11. Artemis68's Avatar
    ohhh...yeah, maybe unless they say it is from abuse.... but it is worth a try!!

    Great Idea Artemis68
    You just have to say that you were using it as normal and it cracked (it's true).
    Tell them you have 5 cases and baby it like crazy. Sniffling helps too.

    It worked when my old SK broke and it wasn't my fault. I got it replaced for free.
    04-22-09 01:20 PM
  12. ClintRo's Avatar
    hahahaha when I cry over the phone I just sound like a whimp....LOL
    04-22-09 01:23 PM
  13. KurtisBertolami's Avatar
    I would like to see a picture of this. I don't understand how a crack on that small part of the device can be that noticeable?
    04-22-09 01:58 PM
  14. Artemis68's Avatar
    hahahaha when I cry over the phone I just sound like a whimp....LOL
    Lol so do I.
    But hey, I don't feel bad doing it. All's fair in love and blackberries!

    Posted from my CrackBerry at wapforums.crackberry.com
    04-22-09 01:59 PM
  15. aristile's Avatar
    hahahaha when I cry over the phone I just sound like a whimp....LOL
    Are you trying to insinuate that you sound like a wimp only when you are crying on the phone!?
    04-22-09 02:29 PM
  16. ClintRo's Avatar
    hahahahaha...zing!!!!!

    no just more whimpy...... whimpier...... whatever
    04-22-09 02:35 PM
  17. aristile's Avatar
    Zing! Zing!
    04-22-09 02:48 PM
  18. DreamPCs's Avatar
    This is making me not want to get an 8900 now.

    I have an 8800 (Bold) and I was planning to go over to the 8900. Now I'm not so sure.
    05-04-09 04:33 AM
  19. mywitheredeye's Avatar
    I would not recommend calling tmobile about it unless you have insurance. If you tell them about it, they can't exchange it. If you tell them about it and you don't have insurance and then you get insurance it's exsisting damage and they won't replace it either. If you don't mention it and try to get it exchanged and they catch it (they will) it's $100 bucks which is cheaper than the $130 insurance deductible anyway.

    If you buy a new keyboard you also void the warrenty...

    I JUST notice this had happened on my phone and I am devestated...and I DO baby my bb.
    06-24-09 04:51 PM
  20. mywitheredeye's Avatar
    I just emailed RIM.
    06-24-09 05:16 PM
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