1. neonlily's Avatar
    Hey everyone,

    So here's he issue. I last used my camera on Saturday. Monday I went to use my camera and it won't load. I click on the icon and it just freezes. I have to hit the end button a bunch of times before it unfreezes.

    Any tips on what to do? I'm a bit of a BB newbie so I was thinking reinstall software?

    Thanks
    06-11-09 01:18 PM
  2. aristile's Avatar
    Battery Pull - While the phone is on, take the battery out of it completely. Wait 20 seconds and then put the battery back. Turn the phone back on.
    06-11-09 01:23 PM
  3. neonlily's Avatar
    well don't i feel like the *****. I tried taking the battery out before but with the berry off.

    Thanks
    06-11-09 01:29 PM
  4. aristile's Avatar
    Not a problem. You will also find lots of great information in the 101 lectures. I have a link to them in my signature and you can also find them at anytime through the "Blackberry Help" menu option at the top of every page.
    06-11-09 01:31 PM
  5. c_86's Avatar
    when in doubt, always do a battery pull first... solves 90% of problems right off the bat
    06-11-09 01:36 PM
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