1. berry135's Avatar
    Hi guys,
    I just got my bb 2 weeks ago and everything was going smoothly until today. I was just watching some videos on youtube and a minute later it said that the web address was not valid, i tried again and this time I got a msg saying "error loading media." I restarted my phone, and now it completely doesn't work, I can't play any form of media at all. I'm not sure what to do now...can anybody help me?!
    01-22-09 11:50 PM
  2. BellaLuna's Avatar
    I had this problem on my 8330 last week... Fixed it by clearing the "Browser Data Cache" with DM...

    1. Connect to DM
    2. Select Backup/Restore
    3. Select "Advanced"
    4. in the Device Databases listbox, click on "Browser data Cache" to select it.
    5. Click on the "Clear" button.

    Disconnect from DM, do a battery pull and try it again.
    01-23-09 08:29 AM