04-16-10 04:19 PM
29 12
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  1. Nehaberry's Avatar
    Last night my battery was low. So i put it in the charge before i went to sleep and today morning my alram didnt went off annyways than i looked at the plug and the switch was off. so i am assuming i neva put on charge. Now its been on charge for an hour and it just wont turn on I connect it and the LED lights stays for a minute and then i get this empty jug with blue bolt sign saying its charging.
    What do i do?? HELP
    04-16-10 04:42 AM
  2. Nehaberry's Avatar
    Some one please help its urgent as i am going to get a phonecall from interview people:O
    04-16-10 05:03 AM
  3. Nehaberry's Avatar
    someone please HELP
    04-16-10 10:48 AM
  4. sandesh_vg's Avatar
    How long has it been plugged in? If the battery was completely dead, then the phone won't come on immediately after its plugged in. It would usually take a few minutes. Also its never a good idea to let your battery go completely dead, as this can damage it.

    Posted from my BlackBerry using BerryBlab
    04-16-10 11:17 AM
  5. Nehaberry's Avatar
    Like about 7 hours now or even more
    Yeah i know but this is the first time it happened. Please help me
    04-16-10 11:28 AM
  6. sandesh_vg's Avatar
    Does the screen show that its charging? If it does and the battery is not holding the charge, then the battery might be damaged. You might want to track down a friend with the same bb and try their battery in your phone.

    Also if your phone is still under warranty, it shouldn't be a ptoblem to get a replacement battery. But there is definitely no way that it should take that long to charge.

    Posted from my BlackBerry using BerryBlab
    04-16-10 11:31 AM
  7. Nehaberry's Avatar
    Yes it shows but in a funny image as i have never seen that image before with blue bolt in the middle. Screen is white btw.
    04-16-10 11:47 AM
  8. Nehaberry's Avatar
    I am on my own atm and have no friends as all are on holiday. There is no other way out?:S
    04-16-10 11:48 AM
  9. sandesh_vg's Avatar
    I think you should give your carrier a call any they may be able to confirm if its the battery that's dead, because I don't recognize the symbol that you are describing. If you still have warranty, they will almost definitely replace the battery for you..

    If its not still covered under warranty, find a friend with an 8900 and try their battery in your device to confirm that its a battery problem. If it is, then it shouldn't be too costly to buy a new battery.

    Posted from my BlackBerry using BerryBlab
    04-16-10 11:53 AM
  10. Nehaberry's Avatar
    How do i call them when i have no other phone?
    04-16-10 12:02 PM
  11. sandesh_vg's Avatar
    Lol... Payphone maybe... Are those still around???

    Posted from my BlackBerry using BerryBlab
    04-16-10 12:04 PM
  12. Nehaberry's Avatar
    No as i am a student and have no payphone near where i live!!!
    04-16-10 12:17 PM
  13. sandesh_vg's Avatar
    Ok I thought you were joking about asking how you were supposed to call them, but I'm gonna play along... How about a friend's phone?

    Posted from my BlackBerry using BerryBlab
    04-16-10 12:18 PM
  14. sandesh_vg's Avatar
    Or you can try taking the phone into an actual store...

    Posted from my BlackBerry using BerryBlab
    04-16-10 12:24 PM
  15. Nehaberry's Avatar
    its Not funny as i really need my phone to work am very upset
    I have no friends ryt now as they all are on holiday!
    This is really what i call karma! ahhhh
    04-16-10 12:25 PM
  16. sandesh_vg's Avatar
    Who's your carrier? Do they have any locations close by?

    Posted from my BlackBerry using BerryBlab
    04-16-10 12:28 PM
  17. Nehaberry's Avatar
    T mobile!
    Shops are all closed
    04-16-10 12:49 PM
  18. Nehaberry's Avatar
    well you reckon they would be able to sort it by phone?
    Can ask my neighbour
    04-16-10 12:50 PM
  19. sandesh_vg's Avatar
    How about online customer service? Did you check if you can submit a warranty claim online?

    Posted from my CrackBerry at wapforums.crackberry.com
    04-16-10 12:58 PM
  20. Nehaberry's Avatar
    They said its fault with the phone
    I have to go to store tomorrow
    04-16-10 01:37 PM
  21. sandesh_vg's Avatar
    Good luck... Let me know how it goes.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-16-10 01:43 PM
  22. kmr3800's Avatar
    Do you live on an island with no one except you there?
    04-16-10 03:16 PM
  23. Nehaberry's Avatar
    right now yes!

    You think loading OS will be of any help?
    04-16-10 03:51 PM
  24. sandesh_vg's Avatar
    Well unless you have data on the phone that you need to backup... I would say you have nothing to lose at this point... So its worth a try... But I still think its a hardware issue, because the phone was working fine until the battery was fully drained, which we know can cause battery damage.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-16-10 03:58 PM
  25. Nehaberry's Avatar
    You think its the battery damage only?
    Cos t mobile said its the phone fault:S as the phone shows the charging icon!

    So you think they will fix my problem in 10 minutes at the store? wont need a replacement phone?
    04-16-10 04:05 PM
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