1. SelfMade300's Avatar
    Well so far I've searched through the forum to fix a way to fix the error, but none has worked so far.

    When using the AppLoader, i do all the necessary steps and afterwards I get this message. "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer."

    Any assistance?
    03-18-13 10:27 PM
  2. SlcCorrado's Avatar
    Have you deleted both vendor.xml files?
    03-18-13 10:49 PM
  3. SelfMade300's Avatar
    Yeah I searched the local disk and deleted both. I'm running Blackberry Desktop Manager 7.0.1
    03-18-13 10:51 PM
  4. SlcCorrado's Avatar
    Based on what you are saying, it sounds like they're is a vendor file present. What OS are you trying to load? Did you do a backup already?
    03-18-13 10:56 PM
  5. SlcCorrado's Avatar
    Oh, it's a max password attempts error... So does this phone belong to you, seeing as you started an account to ask this question?
    03-18-13 11:04 PM
  6. SelfMade300's Avatar
    Yeah I go tit from my sister, and she forgot the password... I searched for the vendor file and there isnt any present.. I'm just trying to reinstall some kind software so I could use the phone.
    03-18-13 11:12 PM
  7. SlcCorrado's Avatar
    KB13003-"JVM 513" error appears on the BlackBerry smartphone

    You should visit this page and see if it clears it up for you. If you still have problems please report back
    SelfMade300 likes this.
    03-18-13 11:25 PM
  8. SelfMade300's Avatar
    It says I dont have any updates for my Curve..
    03-18-13 11:39 PM
  9. SlcCorrado's Avatar
    What os is it?
    03-18-13 11:45 PM
  10. SlcCorrado's Avatar
    And what is the exact model of curve you have?
    03-18-13 11:47 PM
  11. SelfMade300's Avatar
    8520, but It's 5.0 dont know the exact number.
    03-18-13 11:50 PM
  12. SlcCorrado's Avatar
    Not sure what os you have, but this one is for the 8520 https://swdownloads.blackberry.com/D...6BA41B39C67887

    After you download that, download bbsak here http://bbsak.org/request.php?f=BBSAK..._Installer.msi

    Once up and running follow these instructions Quick Tip: Updating your BlackBerry to a different carrier's OS? Make sure you delete BOTH vendor files | CrackBerry.com

    Connect your device to bbsak (make sure rim device manager and desktop software are closed)

    Select "wipe device"

    After your curve reboots, select load os and follow the onscreen instructions
    SelfMade300 likes this.
    03-19-13 12:00 AM
  13. SelfMade300's Avatar
    I'll try it now.
    03-19-13 12:25 AM
  14. SelfMade300's Avatar
    When trying to install BBSAK. This message came up The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed.
    03-19-13 12:26 AM
  15. SlcCorrado's Avatar
    Ouch, Sounds like you have bigger problems. Try a different computer if you can't get yours squared. Good luck. I'm out for the night but I'll check back tomorrow
    03-19-13 12:29 AM
  16. diegonei's Avatar
    I have been summoned!

    Soooo.... hmm...

    Everything SlcCorrado said stands. I think what you really have in your hands is a Windows issue. Try uninstalling BBSAK, Desktop Manager and anything else related to BlackBerry. Reboot, run CCLeaner, chkdisk and then another reboot.

    After all that, you should be able to install both Desktop Software AND the OS version you need to be able to fix the 513 issue. This may help if you can make everything see each other but still have issues with the actual OS load: How to Reload the Operating System on a Nuked or Bricked BlackBerry | CrackBerry.com

    I remember once I had to go for a clean install of Windows to get the blasted OS to load. Hope you didn't run into that MS bug. Let us know how it goes!
    SlcCorrado and SelfMade300 like this.
    03-19-13 01:50 PM
  17. SelfMade300's Avatar
    Thank you both for the help, so far so good and I'll be coming here more often now. I've been signed up on here before like 2 years ago but lost my info.
    diegonei likes this.
    03-19-13 09:03 PM
  18. SlcCorrado's Avatar
    Thank you both for the help, so far so good and I'll be coming here more often now. I've been signed up on here before like 2 years ago but lost my info.
    Sweet Welcome back
    03-19-13 09:05 PM
  19. iceman0046's Avatar
    i have a problem using a blackberry 8530 and after trying the password incorrect on the desktop manager got a 531 error tried installing app loader from c drive its telling me to contact the wireless administrator and does not give me an option to instal software.
    08-04-13 06:16 AM
  20. diegonei's Avatar
    i have a problem using a blackberry 8530 and after trying the password incorrect on the desktop manager got a 531 error tried installing app loader from c drive its telling me to contact the wireless administrator and does not give me an option to instal software.
    Go over How to Reload the Operating System on a Nuked or Bricked BlackBerry | CrackBerry.com and see which steps you may have missed. Wrong passwords should not trigger 513 errors though.
    08-05-13 06:23 PM
  21. jmlstark2010's Avatar
    i have a 9300 and i for some reason cant find the apploader in my c drive and i dont have the vendor.xml files as far as i could see.

    what do i do?

    -thanks!
    03-08-14 10:10 PM

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