1. Ahmed Elgammal1's Avatar
    i am using 8520 viber on wifi and i can't make calls but when i restart my phone it works great but when i get out of range it never works till the next restart i am from egypt using vodafone and this is how it's looks like when i am trying to make a call Attachment 163123
    notice : my wifi is on and connected well
    05-18-13 10:14 PM
  2. anon(153966)'s Avatar
    Rather odd. Have you uninstalled it, and re-installed it? Was there an updated OS installed lately?
    05-19-13 08:43 AM
  3. Ahmed Elgammal1's Avatar
    i had re-installed it and the same and no updates for 8520 since forever
    05-19-13 11:13 PM
  4. Viber's Avatar
    Hi,
    This is Viber's rep.

    @Ahmed Elgammal1 - Please check this link for possible solutions: BlackBerry: Viber Connection Issues

    Let me know if the issue persists.
    05-20-13 04:30 AM
  5. Bikle10's Avatar
    excuse me
    i am also having similar problem but mine is regarding message..
    i have black berry curve 8520 n i use viber version 2.4 but i dont receive message. weather i am in wifi or in my data plan
    i get message if re start my phone.. but again after that i dont get message again i have to restart..
    however my messages which i send are still received my frens
    but i cant receive the message they send me
    can u plz help me on this
    Last edited by Bikle10; 05-26-13 at 04:34 AM.
    05-26-13 04:22 AM
  6. Muwonge Gerald's Avatar
    Am also huving a 8520, but I had dat problem too. All I did was:

    1st backed-up my files using BB protect (if u don't have it get it from app world)

    2nd performed a security SWIPE (check both Boxs ie emails, contacts etc AND user installed apps)

    3rd entered the password and watch as the rest is done.

    After all that I restored my files via BB protect and re-installed may apps and they worked perfectly

    I think u guys need to swipe blackberry,
    Just try it out and get me the feedback
    05-27-13 03:47 AM
  7. Viber's Avatar
    @Bikle10 -

    Have you checked the link we posted above?
    It outlines some of the possible solutions for the problem.

    * Also, note that this may be a problem with the device itself, as Muwonge Gerald suggested.
    05-28-13 05:47 AM
  8. Bikle10's Avatar
    Thanx alot..
    but it fixed automatically...
    i dont knw how.. this problem was there for 3 days and today it has been fixed...
    05-28-13 11:15 AM
  9. eshpreet kohli's Avatar
    Hi Viber rep

    I am using Blackberry 8520 handset and i was able to use the vibe calling, however just 2 days ago i got a new sim card from the different provider now m not able to use the calling feature. it shows some error, however i was able to use it earlier. pls suggest
    09-15-13 12:37 PM
  10. lcllouise's Avatar
    Can viber be used between an iPhone and blackberry curve will not ring
    11-03-13 06:16 PM
  11. Viber's Avatar
    @eshpreet kohli -

    What error exactly are you seeing when trying to call through Viber?
    Have you contacted your mobile operator to consult about the details of the problem?

    @lcllouise -

    Yes, there should be no problem using Viber between any 2 devices that support our call service. Did you try to switch between a few different WiFi networks?
    11-04-13 09:58 AM
  12. Adnane Imahda's Avatar
    Hello Crackberry forum , I have a problem in downloading Viber on my Blackberry Curve 8520 OS.5 , I found Viber on Blackberry world , but I didn't find "download" because when I clic on the program icon ,it shows me that '''unavailable for this terminal ''' .. & when I searched on internet , I found that there is a viber available on bb c8520
    SORRY FOR MY ENGLISH
    04-02-14 07:51 PM

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