1. baiurum's Avatar
    Hallo, I have a problem. I can`t receive my emails on my phone (Blackberry 8520).
    When I open email settings, I have to fill in my user name and password. I type my password and log in, and the message that I receive is: ,,The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive''. I am sure in 100% that my username and password are correct. Any way, I tryied with an option ,,Forgot Password". The message that I receive is,, Your password has been successfully sent to your BB device''. Ok, but where in my phone this ,,new" password is located?
    In email settings I have only one option instead option to add an existing email account.
    P.S. I suspect that this problem arise when I made some settings in my email address in ,,gmail.com'' each time when I recieve an email to receive SMS?
    I will appreciate so much your help. Thank you for your reply in advance.
    06-26-14 11:30 AM
  2. jaydee5799's Avatar
    Have you tried deleting the account and tried setting it up again?
    06-28-14 12:36 PM
  3. nightworld1066's Avatar
    I would try Jaydee's option first and then see if it works if not I wouldn't know to suggest to do on the phone.

    You could also pop into a phone shop and ask someone I am sure there must be some geeks out there who are good with tech
    08-15-14 05:38 PM

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