1. nameless4's Avatar
    k so heres the deal, when i have the browser open and hit the do more button(BB button) w.e you want to call it, the cursor dissappears and nothing shows up, and to get the cursor back you have to hit the escape(back) key 2 times. anyone had this problem before? anyone have ideas on how i can get my menu back with out restoring to factory default, too lazy to back up and stuff. LOL thanks in advance

    Mike, 22155B46
    02-14-11 05:37 PM
  2. diegonei's Avatar
    Welcome to the forums.

    Do a battery pull and see what happens.
    02-14-11 05:58 PM
  3. nameless4's Avatar
    ive done multiple and it still doesnt work :? thats wqhat my first thought was, then i came here LOL
    02-14-11 07:00 PM
  4. diegonei's Avatar
    That was the only solution I could offer following your "with out restoring to factory default, too lazy to back up and stuff".

    Security Wipe or OS update could be the answer...
    02-14-11 07:54 PM
  5. nameless4's Avatar
    how do i do either of those?
    02-14-11 08:13 PM
  6. diegonei's Avatar
    Security wipe: Options > Security Options > Security Wipe. It will have options to erase all your data, apps and SD card. I'd imagine data should be enough, but it may be an app messing things up. DO NOT select the SD card...

    For the OS update, give this a read: How to Upgrade Your BlackBerry's OS Using App Loader

    Good luck!
    02-14-11 08:17 PM
LINK TO POST COPIED TO CLIPBOARD