1. Sai Teja Sriramagiri's Avatar
    I recently downloaded BBM 7.0.1 for my Curve 8520 (OS5). And the screen has been stuck like this forever. But fortunately I can change apps and stuff, but BBM is always like this:
    Blackberry Messenger Problem-bgnvbbtcuaeytsb.jpg-large.jpeg
    07-25-13 11:59 AM
  2. just_luc's Avatar
    Hi Sai Teja Sriramagiri,

    Welcome to the crackberry forums!

    Have you tried pulling the battery out of the phone while it is still on, and putting it back in?
    07-25-13 12:08 PM
  3. Sai Teja Sriramagiri's Avatar
    No Hope. It said, "Starting BBM, Setting up BBM" and then back to the blank screen.. Is BBM working for everyone else?
    07-25-13 08:54 PM
  4. just_luc's Avatar
    BBM isn't down, and if it was it would give you trouble sending messages not opening the app itself. The problem is just in your phone. Have you tried re-installing BBM?

    Posted via CB10
    07-25-13 09:14 PM
  5. Sai Teja Sriramagiri's Avatar
    Yup...Still no change..
    07-26-13 12:07 PM
  6. just_luc's Avatar
    Then you will need to reload the OS on your device. You likely have a corrupted BBID file.

    Posted via CB10
    07-26-13 01:13 PM
  7. Sai Teja Sriramagiri's Avatar
    Is there any way to do that on a Mac?
    07-30-13 10:09 AM

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