1. accmohamedsaber's Avatar
    I use Blackberry Desktop v.7 and I have BB Curve 8520.
    Environment:
    windows 10
    MS Outlook 2016
    When I try to sync the contacts using BB Desktop app in windows it asks me to choose contact account, I chose Microsoft Outlook but when I choose "configure" it gives me an empty list of outlook profile.

    Could you please support on this?

    Thank you!
    09-06-18 05:36 PM
  2. Dunt Dunt Dunt's Avatar
    MS Outlook 2016 broke both LINK and BlackBerry Desktop functionality.

    Being that BlackBerry Desktop last update was Aug, 2014 and is EOL software... no there won't be any updates or support.

    Best solution is to upgrade your email to a Active-sync type account that does 2-way syncing.
    09-07-18 02:16 PM

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