Wiped phone clean now cant set up internet email
- I have had my curve for over a year and have used email no problem (I do have the BB plan through tmo). I wiped the handset clean to fix some problems and when I got the phone restarted, the manage internet email icon is gone and under the setup options, I only have the enterprise email option, not the option to add another email (gmail) like I used to have. I tried registering the handset (got the text saying I was registered on the network) and I tried resending the service books (do NOT get anything when I resend these). I've resent the service books in the past and I think I remember getting some sort of text when it happened... not getting that this time.
Any solutions?10-03-09 05:56 PMLike 0 - There should be an option to resend the service book from the T-MO site, though your device should have automatically reregistered when the upgrade was finished. Did you not make a back up before the upgrade?
I find it hard to believe someone can find CrackBerry using Google,
yet couldn't find their "heat seeking moisture missile" in a speedo once they get here.
Posted from my CrackBerry at wapforums.crackberry.com10-03-09 06:30 PMLike 0 - There should be an option to resend the service book from the T-MO site, though your device should have automatically reregistered when the upgrade was finished. Did you not make a back up before the upgrade?
I find it hard to believe someone can find CrackBerry using Google,
yet couldn't find their "heat seeking moisture missile" in a speedo once they get here.
Posted from my CrackBerry at wapforums.crackberry.com
And I did make a backup, and so I suppose that will be tomorrows fun chore... sigh... I was hoping there was an easier fix.10-03-09 08:09 PMLike 0 -
Are you getting data coverage? Try a battery pull?10-03-09 08:37 PMLike 0 - I had the same problem with my curve (sprint) about 2 months ago and just last week did my email start working again...However my phone every 2-3 weeks loses internet and i get the same popup "page cant be rendered"... i give up with it im tired of taking it in to get it fixed the ppl in the store know me by name now and waht is wrong.. How bad is that10-03-09 08:57 PMLike 0
- If you never restored your back up after the upgrade, that is probably why you have no email, and hence no way to send or receive the service book.10-03-09 11:52 PMLike 0
- This happened to me a few months back. Orange UK basically put me on the BES instead of BIS and because of that couldn't receive any emails even though I could access the internet. Try ringing up tmob and make sure that ur on the correct service.
Posted from my CrackBerry at wapforums.crackberry.com10-04-09 05:39 AMLike 0 - I didnt do an upgrade, I just wiped the phone to start clean - so I didnt realize I'd have to restore what I just undid (and still dont understand why I'd have to do that) but I did restore and it's back so thanks all10-04-09 07:05 AMLike 0
- The wipe removed all of your personal data, including carrier connection information. Thank goodness you thought to do a back up, or this would have been a much more difficult task.10-04-09 07:09 AMLike 0
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So I guess I'm calling tmo today Fingers crossed I dont get an *****! I dont have time to deal with one today!10-04-09 07:36 AMLike 0 -
- Also check your TCP settings.
Go to Options->Advanced Options->TCP
APN: wap.voicestream.com
Username: (blank)
Password: (blank)10-04-09 07:42 AMLike 0 - How about, remove then readd your email address on the website.. then resend your service books, and register the HRT10-04-09 07:50 AMLike 0
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- Ok.. Im curious about two things.. what issues were you having to do a wipe, and if you restored, there is a possibility you had put them back.10-04-09 07:52 AMLike 0
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And I do think the original problem is back now that I've restored. After I did the wipe, I could get on the internet in EDGE but couldnt get pushed email (gmail) or the facebook app to work or the google sync app to work (both of which are somewhat dependent on pushed content).
Now that I've done the restore, I am back to not being able to get on the internet even in EDGE And still cant get email even in WIFI (which is new since the wipe and restore)10-04-09 07:55 AMLike 0 -
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Wiped phone clean now cant set up internet email
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