[NADA918]

My girlfriend has an 8330 with VZ. One day a black and blue box started coming up when she made a call..

Now whoever she calls her CID shows up as "private"

Nothing has been changed or installed.

Called vz and they had her pull the battery out and do *228

Didn't work..

So they left it at that

Any one here know what that is and how to fix it?

Anything is appreciated!!

[Towlieismyhomeboy]

I would call verizon again and ask them to check the provisioning on the phone. It sounds like an issue with the network. To be honest you didn't get a very good rep. They hardly did any troubleshooting with you. Call back and get someone better I hope this helps