[topherserrano]

well, i just boght my bb yesterday and tried installing the software for my desktop. the cd loads fine, but when i try to actually install the Desktop Software, nothing happens. i know i can install it from the bb website but i have no clue as to which version i should be looking for 4.0? 4.6? they dont even tell you which one is for which. im so confused...

[lastraid]

If you have the 8330 curve with VZW anything 4.3 or better should work.

Are you getting any error messages? might be a bad CD.

[gritmaster]

As lastraid said could just be a bad cd. Try downloading DM direct from the Blackberry website. 4.6 is the latest version

Posted from my CrackBerry at wapforums.crackberry.com

[topherserrano]

well, i tried popping the cd out then in again and when i tried to install the Desktop Software, Windows Installer pops up and basically says this:

Windows � Installer. V 4.00.6001.0

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]

Consult the Windows � Installer SDK for additional documentation on the
command line syntax.

Copyright � Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

[topherserrano]

ok, ill try 4.6.. should i dL the usb and modem drivers as well? or does the desktop software install those drivers already? thanks so much in advance for such the quick responses people. i already love you guys.

[lastraid]

This sounds like a windows installer problem not the DM. Although a bad CD could still the installer to do this. Try to D/L the newer desktop from blackberry and see if this helps. Also see if there are any available vista updates.

[lastraid]

DM will install all the drivers for the deivce you need, unless you go MAC

[topherserrano]

ok, so now there are even more choices within the 4.6 on BB's site

4.6 english with media manager
or
4.6 english without media manager

which one should i dl?

also, ive DLed all of any updates available for Vista 64-bit

[lastraid]

Depends weather you want the media manager or not. THis maybe the issue, do you see a version that will work with the 64 bit version? I know not alot out there for 64 bit.

[lastraid]

I just checked and it appears 4.3 and newer does support 64 bit version of vista

[topherserrano]

thank you so much lastraid. i decided to just get the 4.6 w/ media manager. might come in handy? im at 93% complete in my dL. i just saw the media sync dL and it too looks like something i could use, since i use itunes pretty much exclusively for all of my needs. agh, i have lots of learning and catching up to do with my new bb. everything is like greek to me!

[lastraid]

Rome was not built in a day. Soon you will helping others. Welcome to the Jungle

[topherserrano]

NO DICE. did the same exact thing! i have no new updates for my vista 64bit. everything is up to date, matter of fact, i just got this notebook last week. i tried DLing from bb's website 4.6 and the same screen popped up! good thing i have another notebook with xp. i guess ill be doing all of my work over on that notebook. i just want to install everything and start playing around with my berry, dammit. thanks again for your time.

[lastraid]

This is what I would do. Try a reboot and try again. IF this does not work call VZW tech support and explain what is happening. They will most likely get you over RIM support. 1-800-922-0402. Let us know the outcome. make sure you tell them you have the 64 bit version