1. greens601's Avatar
    As anyone had a problem hearing a background hissing noise from the earpiece (only) when making a call? I returned 1 already for this problem and I have it on the second phone.
    05-21-09 01:29 PM
  2. johnprimo78's Avatar
    could very well be a network issue, these blackberrys are not your typical cell phone, so then tend to work a bit different on a cell network, try to reprovisoin and if it does not go away talk to a tech from your provider, cause if you had the same issue on more then one phone, I would think its unlikely is a phone issue and a network issue
    05-21-09 01:35 PM
  3. greens601's Avatar
    as a newby, what is reprovision? And can I do that if my BES is hooked up by my company?
    05-21-09 02:15 PM
  4. johnprimo78's Avatar
    Go into ur tools>mobile network>select provision now, it will reestablish a network connection to BB

    Not sure about BES u might wana check on that first

    Posted from my CrackBerry at wapforums.crackberry.com
    05-21-09 02:19 PM
  5. greens601's Avatar
    that is not an option on my curve
    options>mobile network> there is no provision??
    05-21-09 02:30 PM
  6. xliderider's Avatar
    Try updating your PRL (Preferred Roaming List) by calling *228 Option 2.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-21-09 02:42 PM
  7. greens601's Avatar
    Any other ideas? I already have returned 2 phones, first one the camera froze the phone, the second one had the same hissing sound. Its not loud, just annoying.
    05-21-09 02:55 PM
  8. mojo pin's Avatar
    Which OS are you running? I don't know if it'd be something similar but speaker blast can be a common thing with certain OSs. I had that problem myself, upgraded it, and the problem was solved.

    I don't think I've ever heard of hissing being a bug with an OS though...
    05-21-09 03:20 PM
  9. greens601's Avatar
    Anyone else have any ideas? I dont hear the sound when I am on speakerphone our using a bluetooth.
    05-22-09 08:40 AM
  10. capt insaneo's Avatar
    I had the same problem it seem to start from having volume to loud. My earpiece speaker had blown but the speakerphone sounded fine. Called VZW and they had a new one to me. If i turn my earpiece speaker up it still sounds distorted but when I put the volume in the middle (standard) position its better. These have to be the worst earpiece speakers I have ever had on a phone.
    05-22-09 10:30 AM
  11. greens601's Avatar
    The problem is with my connection (not with the speaker) as I used a pair of headphones and I still heard the probelm

    Any suggestions?
    05-22-09 12:23 PM
  12. xliderider's Avatar
    Did you update the PRL like I suggested?

    Posted from my CrackBerry at wapforums.crackberry.com
    05-22-09 12:39 PM
  13. greens601's Avatar
    I did, it didnt do anything
    05-22-09 12:41 PM
  14. xliderider's Avatar
    Contact Verizon customer service, they may be able to troubleshoot the problem if there is a network issue.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-22-09 12:46 PM