I recently downloaded the new 4.5 OS release for the Sprint Curve 8330. After I install the device software I plug in my phone and it does not prompt for the device to update. Ive tried about everything possible to get the new OS to install. Ive taken off the auto update in the Desktop Software, I have deleted everything off my computer and reinstalled it, and I have tried installing it on another computer but it does not show the OS in the app loader. I have even managed to nuke my berry and delete the OS on the device. When trying to recover it I wasn't even able to detect the new OS in the App Loader but I was able to recover my device with the old 4.3 OS. If anyone has any ideas on what I could do I would appreciate it.
Go to c:\program files\common files\research in motion\shared\loader files and sort by date in the folder. type the folder name for the newest folder please.
Are you using DM v4.7? If you are, I would recommend you use Add/Remove programs to remove it then download v4.5 or v4.6 and install it. DM v4.7 is still too buggy IMO.