- recently upgraded to a red 8310, but it never reached my door...or
so I thought. Someone else in my apt. complex signed for my package
and kept it for two weeks before returning it to me. During this
time, I filed a claim and received a new phone free of charge
delivered to a local AT&T store near my college campus.
Now I have two identical phones, I haven't so much as turned on the
original. The only resolution process involved sending another phone
to a nearby store. When I arrived to pick the phone up, they even
asked if I was buying it. A simple, "No, my phone was stolen, I
called earlier." was enough for me to pick up my new phone without any
ID. A laid back process to say the least.
Two weeks later, someone turned the original, unopened package over to
the main office of my apt. complex. I picked up the package and
suddenly have a brand new extra phone in its original packaging
containing setup software, usb cord, chargers, case, etc.
I'll be blunt, I have never been satisfied with ATT, but my primary
reason for selling the phone is to allows me to stick by my original
claim, even if it is discovered stolen.. It'd be a waste to use it
for spare parts and the nearly bankrupt DHL Express shipping service
ATT contracted, in my mind, is quite capable of some kind of error
again. This hasn't been my first poor experience with this shipping
company, either, unfortunately. Returning the phone is simply not a
feasible process because of how my case was handled. With two phones,
I put myself at risk because the only valid piece of information left,
my original claim, is no longer accurate. It no longer matters if the
phone is discovered stolen after the fact, as long as it verifies my
original claim. Despite my original intentions, I am confident no
formal claim was ever filed for the phone though I provided accurate
shipping information verifying a stolen phone and agreed to let DHL
attempt to find an ATT store rather than my apt. to deliver my phone
to in order to expedite the process. I had the phone in my hands the
very next day, not typical of ATT's normal processing time for
anything, let alone a fraud claim.
After probing customer service, I learned there was nothing more than
a call note stating that I had another phone mailed to a store due to
"a shipping error". After confirming what can only be described as a
terrible communication breakdown, my mind was made up. If delivery
confirmation, signature confirmation, and a tracking number to a wrong
address reported promptly by a customer isn't worthy of a proper
"Lost/Stolen Claim", then what is? I have determined that at this time
that this company can neither manage the delivery of the simplest
financial asset, nor can it give me accurate customer service and
support directly relating to the asset. I cannot simply send the phone
back, because I would contradict my original basis for filing the
claim. I simply cannot trust ATT to act rationally with the
responsibility it has in this particular case. If I sell my phone,
and it is found stolen in California, that supports my original claim.
I know many of you may not agree with my decision, and that's fine,
but I come not for your approval, I come here to ultimately protect my
ATT services, and with your advice, I believe this can come to a
smooth end. I also humbly ask your evaluation of the Curve 8310's
transmitting capabilities, specifically dealing with receiving or
transmitting a signal that would identify the phone as stolen as well
as any other procedures that are necessary to protect the phone.
I haven't so much as turned the phone on, and once another SIM card is
in the phone, it sounds like it's basically good to go. There's is a
little talk about a PUK code, but other than that, I don't think there
is any transmission software that would disable the phone, especially
given my situation. The fact that the phone has not touched the
network, coupled by the gross mishandling by customer service that
resulted in its failing to be processed where it could be flagged
uniquely as a stolen phone through a claims database, leads me to
believe minimal maintenance would be necessary for this phone to
function properly with another party.
Before it is listed, it will need to be tested and I was hoping some of you could help me with a proper procedure. I plan on doing
this with a friend's SIM card, not my own.
I welcome all advice and comments from the group, and I humbly request
a recommended method of testing this phone to ensure its
functionality.
Thanks,
Tyler11-29-08 10:36 PMLike 0 - I thought I made it clear in my original post that I'm not interested in what you think is right or wrong, I am asking only for prudent advice related to my situation.12-01-08 02:14 AMLike 0
-
- Because ATT setup a new phone at a store for pickup after you notified them its their fault so your going to steal a 8310 from them?
Because your neighbor signed for a package that clearly was not his instead of saying they had knocked on the wrong door its DHL's fault and again your going to steal a phone from ATT?
So you come here looking for information on how to get around the IMEI code tracker that shows that phone as stolen? Even though it may list it as shipping error, the IMEI still will not let it activate.
People like you are the reasons my insurance is high.
Oh but your not interested in my opinion...
WOW! If the mods let you stay around here after blatantly talking about stealing a phone... That would just be a bad thing and really hurt the reputation of a great site.12-01-08 03:08 AMLike 0 -
- They have already disabled the device through it's imei code and pin. Whoever buys this device you plan to steal will not be able to use it. I have mixed emotions about telling you this because I would very much like to see you caught and arrested for theft if you go through with your plan.
However with this warning, you may have second thoughts about becoming a thief and spare some unfortunate person the pain of buying stolen property and being unable to use what they thought was a good deal - after you have stolen from them as well.
You my friend are on the verge of becoming a thief, a very common thief. And like most thiefs, with whom you share a lack of intelligence, you are destined to be caught. I only hope the five or six hundred dollars the device you plan to steal is high enough to qualify for grand larceny and put you behind bars for at least a short period of time. Unfortunately as an "innocent" college student, you probably only get probation.
Posted from my CrackBerry at wapforums.crackberry.com12-01-08 03:20 AMLike 0 -
- No I don't think it'll work once reported stolen. The IMEI code should have been disabled once it was reported stolen... at least that's what happened to me when I previously reported a phone lost/ stolen. But try it out with the SIM card and see if it works before you sell. It'll sure suck to be on the receiving end of a phone that doesn't work. Ahhh... decisions, decisions12-01-08 06:26 AMLike 0
- jeffhRetired ModeratorYou've been told the right thing to do. No one on this site is going to help you steal a phone.
I am not going to delete this thread, because then there would be no record of your actions. Now anyone who wishes to check you out in the future will know the type of person you are.12-01-08 10:08 AMLike 0
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The Two Red 8310's
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