at&t 8310 on t-mo can't get mds etc to work
- I unlocked it.
Followed the instructions listed below... but could not change the MDS browser.
EVERYTHING ELSE WORKS except changing the MDS & the config of a 3 party app (which says I don't have the right TCPIP connection.)
Soooo. I tried resending the service books. Deleting & in the service book & reregistering the host routing table & even having t-mobile resend the service books.
WHAT ELSE CAN I DO?
Very FRUSTRATED!!!!!
Verify that the BlackBerry Web2Go or equivalent rate plan is activated on your account. (See Data Plan by Device)
To switch to GSM / EDGE from the default setting of 1X/EVDO, proceed as follows:
Go to Menu.
Select Options.
Then go to and tap Mobile Network.
Tap Network Technology.
Next to Network Technology change the option from global or any other setting to GSM / UMTS.
Next to Network Mode change the option to 2G.
Register the device and initiate the download of service books:
Scroll to and select Options.
Select Advanced Options.
Select Host Routing Table.
Press the Menu key.
Select Register Now.
Note: A data subscription is needed for service books to download.
If necessary, service books can be sent via My T-Mobile: (E-Mail Service Books Only)
Log in to MyT-Mobile from your desktop.
Set the phone model to BlackBerry� 8800 from T-Mobile.
Click the link Set up BlackBerry Internet E-mail.
Enter in the PIN and IMEI number.
Note: To view this information - Scroll to and select Options and then select Status.
Enter a valid email address and password. (Optional - If skipping this step press cancel.)
On the left column select Service Books.
Send Service Books
Note: Please ask permission before accessing the customer's My T-Mobile account using the T-Mobile.com Desktop Tool.
Clear the network status:
Remove the battery to device.
Cancel the current location in iHLR.
Wait approximately one minute.
Insert the battery and power on the device.
Check the device APN:
Scroll to and select Options.
Select Advanced Options.
Select TCP.
APN: epc.tmobile.com
Username: <Blank>
Password: <Blank>
Save Settings.
Enable the browser:
Scroll to and select Options.
Select Advanced Options.
Scroll to and select Browser Settings
Set all browser settings to T-Mobile (When Available)
Note: Default MDS Browser - may not be accessable on first attempt. Power off device, Cancel location, Power on Device, and check settings again.
Test connection customer should now see new icons on the screen �WAP�04-20-10 03:23 PMLike 0 - Called T-mobile technical support again... the first two people said I HAD to change the MDS browser from internet to tzones... but the last person said I CAN'T change that... I went on to the two other phones I bought... they both work beautifully.
Only this one phone. When I try to log into the app I get a TCP error... Since I can browse the internet... I am uncertain as to exactly what is going on...04-21-10 01:01 AMLike 0
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at&t 8310 on t-mo can't get mds etc to work
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